Frequently Asked Questions
Rescheduling/No Show/Cancellation Policy
Card On File Policy
Lotus Day Spa requires a form of payment on file to adhere to our Touchless Payment initiative due to COVID-19
Small Children In the Spa
In order to maintain proper social distancing practices, only people receiving service will be allowed in the spa at their scheduled time.
Lotus Day Spa does not automatically add a tip for your service provider. The amount of gratuity is at your discretion and should be commensurate to the quality of care you feel you received.
Lotus Day Spa requires current, signed consent forms for Waxing, Massage, Facials, Minors, Color services, Lash Services, as well as Liability Release Forms at the discretion of your service provider.
What should I wear?
Lotus does not have a dress code. We encourage our guests to wear whatever attire they feel comfortable in. At this time there is a mandate to require masks whenever possible. We offer robes to all of our guests receiving multiple spa services as well as a locker to store belongings during the services. You may use a locker for ANY service you enjoy.
Do you offer discounts or rewards programs?
We sure do! Listed below are our two rewards programs.
Aveda Pure Privilege
Sign up and you will have a lifetime membership to AVEDA’s reward program. Earn points anywhere you purchase Aveda with this international program and redeem them for anything from products to vacations. See the front desk team to enroll.
• Double points on $10 enrollment fee and first purchase
• Double points YEAR ROUND for Inner Circle Members
• Earn 10 points for every dollar spent on product
• Receive a Birthday Gift valued at $20
Sign up at the front desk, online, or on our Lotus Day Spa App!
Create your username and password… its FREE!
Earn points every time you get a service
Visit perkville.com and redeem points before your next visit
What discounts* do you offer?
Lotus Thanks You For Your Service!
Military service members and their dependents may visit Lotus for 15% off* on Mondays and 10% off Tuesday-Saturday!
Lotus Gives to Care Givers!
Present your Yuma Regional Medical Center Badge for 10% off* your services!
Save yourself, save with Lotus
Members of The Well Armed Woman (TWAW) Yuma Chapter are eligible for a 5%* discount on services and 10%* off product.
Lotus Loyalty Program
Commit to taking time for YOU. Save up to 20% on services and 15% on products with your membership! CLICK HERE for details.
*Discounts may not be combined with other discounted services or products. Valid proof must be shown.
Retail products may be returned within 10 days of purchase.
Memberships, packages, and gift card sales are non-refundable.